Email Updating

Adept5 Email Updating

The process of updating via email in Adept5 has changed since previous versions.
Instead of waiting for emails with updates to be received, users of the application will now first send an
email requesting updates. This email contains information about the currently held data in the application.
Emails will then be received in response. These emails will contain the data required to get fully up to date.
The advantages of these changes are that:

Instructions for use
To request an email update from within the application please follow these steps:

  1. Click on the ‘Email Updates’ tab on the right-hand side-bar. You should see this:
    The fields are as follows:
    image.png
  1. When you are ready, click “Create Request”.
  2. A Windows folder should open containing the file “EmailRequest.zip”. Your computer’s default
    email application should also be launched (if this is not your usual email application you can change
    the Windows setting to fix this).
  3. Attach the EmailRequest.zip to an email and send it to emailupdates@marineupdates.com.
  4. You should receive emails containing updates within an hour.

Things to note:
• It may be that your system is already up to date. If this is the case, the received email should make
this clear.
• It may also be that the update is too large to be sent. If this is the case, the system will send as
much as it can, and then another email update request will be needed to receive the remainder of
the update.
• Please do not reply to emails – the mailbox is not monitored by people.

Applying Updates

  1. Save the received zip attachment somewhere on your computer. If you received multiple emails,
    save all the attachments in the same folder.
  2. Drag and drop one attachment on to the application. This will install the updates contained within
    it.
    Mostly after applying an update the application will be up-to-date. But in some circumstances the amount
    of information required to get fully up to date is too large to send as one email set and you will need make
    further requests after applying. ****